Startups Claw Back Traveler Refunds When Airline Fares Drop | PYMNTS.com

JetBack, Junova and Refare are using AI to track airfare changes and help travelers recover money when airlines cut prices after purchase. The services differ in pricing and approach: JetBack charges $100 a year, while Junova takes 20% and Refare 25% of the savings when a refund is secured. Junova said about 22% of the flights it monitored from September 2025 through July had at least one price drop. Refare reported that, across five airlines, 13% to 29% of flights were eligible for negotiation, with average savings from $34 to $396. JetBack said it has recovered $2.4 million since early 2025. The model depends on airlines allowing changes without large fees, though policies vary and can change.