How a 5-minute phone call could help lower your monthly bills

Household budgets are getting squeezed by inflation, and a personal finance expert says there’s a practical, often overlooked way to cut costs: negotiating the bills you already pay. Kim Palmer of NerdWallet suggests calling your cable, cellphone, streaming or even certain utility providers—especially when a monthly charge suddenly jumps. She recommends researching competitor offers, checking for promotional rates or discounts, and being ready to switch. Long-term customers should also ask directly about retention options, citing years of on-time payments. If finances are tight, Palmer advises asking utility companies about hardship programs, including PECO and PGW grants.