Lawyers Investigate Frontier Airlines Over Data Breach That May Have Exposed 'Sensitive' Personal Information

Lawyers investigate Frontier Airlines over a data breach that may have exposed “sensitive” personal information, as attorneys look for potential victims after the Denver-based ultra-low-cost carrier disclosed a possible cybersecurity incident to Vermont’s Attorney General late last week. Frontier has not yet provided specific details, including how many customers were affected or what data was compromised. Edelson Lechtzin LLP has opened its own investigation with a view to filing potential claims related to customer-data security. The article places the breach in a broader pattern affecting airlines, where recent incidents have often been linked to a third-party customer service IT platform used across many companies. It cites examples including Air France and KLM, plus an Australian carrier impacted through software supplied by Salesforce, with concerns that even without payment or passport data, the stolen information could enable identity theft through sophisticated scams. It also references industry-wide disruptions tied to past airline cyberattacks.