Taco Bell app change frustrates vegan customers who relied on an easy dairy-free swap

Taco Bell removed a “fresco-style” option from its app, and vegan customers say the change makes ordering dairy-free meals harder. A vegan creator, Maggie (@maggieeatsvegan), posted that the app no longer offers a feature that swaps dairy ingredients for fresh tomatoes. For longtime Taco Bell customers who rely on heavy customization—removing cheese, sour cream, and creamy sauces—an app flow that is less intuitive can create friction for those with dietary restrictions. Commenters on social media asked the chain to restore the button and add preset vegan options that require fewer modifications. The dispute highlights how small changes to ordering tools can affect a wide audience.