Receives Frost & Sullivan's 2026 Latin America Competitive Strategy Leadership Recognition in the Customer Experience Management Industry

TP has received Frost & Sullivan’s 2026 Latin America Competitive Strategy Leadership Recognition in the Customer Experience Management (CXM) industry, according to the company. The award highlights TP’s approach to turning global scale into localized execution, supported by disciplined growth, innovation and customer-centric delivery across Latin America. Frost & Sullivan evaluates firms through benchmarking on two dimensions: strategy effectiveness and strategy execution, and TP scored strongly in both, aligning initiatives with market realities while executing efficiently and consistently. The recognition cites TP’s regional model spanning 16 countries, as well as the use of enterprise technology platforms, automation, governance and capacity planning. TP also points to TP.ai and its acquisition of Agents Only to expand AI-enabled data services and crowdsourcing.