xCruzo xCruzo Library & Tools
EN|ES
Search
Connecticut paperwork · Guide for Connecticut

Connecticut's lemon law and your rights as a buyer

What the lemon law protects, what it doesn't, and what rights you keep when you buy used. With the state's exact deadlines.

6 min read·State-data source checkpoint: ·ES / EN·Sources: Conn. Gen. Stat. § 42-179 and siguientes (chapter 743b)
Warning lights lit on a car dashboard
Photo: Shixart1985 · CC BY 2.0

This guide summarizes the recorded scope for Connecticut (Conn. Gen. Stat. § 42-179 and siguientes (chapter 743b)). Eligibility, deadlines and notice requirements depend on the law and applicable coverage; read the state conditions below, including used-vehicle conditions where relevant.

What it covers

Vehicles bought or leased new in Connecticut and registered as "passenger", "combination" or "motorcycle", with a warranty defect that substantially impairs use, safety or value.

Rights period: The defect is reported within 2 years of delivery to the first owner or the first 24,000 miles, whichever comes first. If you buy the car used while its factory warranty is still running, the law protects you too.

When it is presumed a lemon

Four or more failed repair attempts for the same defect, or 30 or more calendar days in the shop in total, within those 2 years or 24,000 miles (§ 42-179(e)(1)). If the defect could cause death or serious injury, two attempts within the express warranty term or the first year, whichever ends first, are enough (§ 42-179(f)). Either way you need at least one repair attempt, or a refusal by the maker or dealer to attempt it (§ 42-179(e)(3)). The periods are extended by any time repair service is unavailable because of war, invasion, strike, fire, flood or other natural disaster. You must notify the maker in writing only if the warranty or owner's manual clearly and conspicuously says so (§ 42-179(c)).

The presumption does not replace the other requirements. Check the official conditions and procedure for your situation.

The process

First, the manufacturer's dispute program, but only if the Attorney General certified it; with no certified program you can go straight to arbitration (§ 42-179(j), § 42-181(b)). Then, Department of Consumer Protection arbitration: online application only, a $50 fee refunded if DCP or the arbitrator finds the case does not allege a violation (§ 42-181(b)); the manufacturer pays $250. The initial review can take up to 2 weeks. The arbitrator must decide within 60 days of the day you filed the form with the fee (§ 42-181(d)); DCP cannot change the decision, and it is final and binding, subject only to judicial review in Superior Court. If you sell the car while the case is open, you must tell the buyer in writing before they sign the bill of sale and notify DCP within 5 days (§ 42-181(c)).

Who handles it: Connecticut Department of Consumer Protection — Lemon Law Program.

Hotline: (800) 538-CARS (2277) · (860) 713-6120.

Keep the repair historyAsk for the repair order with date, mileage, complaint and work done. Check the official procedure for the required notice, delivery method and timing. Documentation helps explain what happened; it does not determine eligibility by itself.

What you get if you win

A new vehicle acceptable to you, or a refund of the full contract price, charges such as tax and registration, interest paid while it was in repair, and incidental costs, minus a use allowance (price × miles driven ÷ 120,000).

What it does not cover

By vehicle type: the law defines “motor vehicle” only as a passenger motor vehicle, a passenger and commercial (combination) motor vehicle or a motorcycle (§ 42-179(a)(2), using the § 14-1 definitions). That leaves out trucks and commercially registered vehicles, motor homes and campers (a “motor home” is a truck or van chassis, not a passenger car), mopeds under 50 cc (a “motor-driven cycle”, which § 14-1 expressly excludes from “motorcycle”), electric bicycles, electric foot scooters, ATVs and snowmobiles. By defect or purchase: defects the manufacturer's express warranty does not cover; defects that do not substantially impair use, safety or value; defects from abuse, neglect or unauthorized modifications (§ 42-179(d)(4)); cars bought for resale (§ 42-179(a)(1)); and cars not bought or leased new in Connecticut.

I bought used: what do I have left

More than it seems, even if it isn't the lemon law:

Keep paper from day oneRepair orders, messages with the seller, the original listing (screenshot), the Buyers Guide, the contract. Keep copies to explain what happened and check the applicable procedure.

Keep the records; check the official process

A report or saved record does not replace the agency’s documents, required procedures or legal advice for your situation.

Continue in My Garage

Organize your saved vehicles, reports and ownership records in one place.

Open My Garage Sign-in required; no vehicle is added by opening this link.

Understand the report levels

Specifications, market signals and listing history have different scopes. Compare the levels and available-data limits before choosing a report.

Compare report coverage Public explanation · no sign-in needed

Sources

This guide informs; it is not legal or financial advice, nor an offer, quote or appraisal. Every figure carries its source and date; check it is still current before you decide.

Keep reading

You know what to look for. Now look at that specific car.
Free vehicle identity, no account needed. Reports from $4.99.
Search VIN free →