Travellers react to massive Jetstar policy change with new fees for carry-on bags

Jetstar will scrap the free 7kg carry-on next year, replacing it with a free small under-seat bag and charging for larger overhead items starting from at least $25 one-way, with some routes topping $50. Customers who bring bags on board will still need to meet the airline’s safety rule that no single bag can exceed 10kg. The change is set for February 2, 2027, and Jetstar CEO Steph Tully says it should streamline boarding and make gate processing faster. However, readers of news.com.au and passengers interviewed at Sydney Airport reacted negatively, with many saying the fees will push them to rivals like Virgin or Qantas.