Woman Buys Car Through Carvana Despite What She Heard. Then They Call Her On The Phone: 'Carfax Was Literally Perfect'

A TikTok creator named Hannah (@laedybaws) reported a smooth experience buying a used Subaru through Carvana, describing the process as easy despite widespread online criticisms. She filmed the delivery of her Subaru Crosstrek, saying the Carfax for the vehicle was “literally perfect” and noting the delivery window started a few minutes early, with the driver calling to confirm the car was about 30 minutes away. When the vehicle arrived, she said it smelled like new and praised the deal after doing extensive research. In the comments, viewers shared mixed experiences, with some praising Carvana’s streamlined process and customer service, while others warned about limited visibility before delivery and potential issues requiring inspection or relying on warranty coverage. Motor1 said it contacted Hannah and Carvana for comment.