Business Insider
An Airbnb Superhost who's had over 500 guests. Here are 5 things I wish visitors knew before checking in.
xCruzo Brief
An Airbnb Superhost with dozens of five-star reviews says the key to a smoother stay often starts before guests arrive. In a guest-experience piece, the host—who has hosted more than 500 people across rentals in upstate New York—urges visitors to explain why they’re coming, so hosts can better tailor recommendations. The host also emphasizes that the first minutes matter, citing an internal research finding that the first 10 minutes set the tone. They describe how clear directions, functioning motion-sensor lighting at night, and working personalized key codes can prevent early friction. The article notes Airbnb is a marketplace, so host experiences vary.
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