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New Hampshire paperwork · Guide for New Hampshire

New Hampshire's lemon law and your rights as a buyer

What the lemon law protects, what it doesn't, and what rights you keep when you buy used. With the state's exact deadlines.

6 min read·State-data source checkpoint: ·ES / EN·Sources: RSA, chapter 357-D (New Motor Vehicle Arbitration)
Warning lights lit on a car dashboard
Photo: Shixart1985 · CC BY 2.0

This guide summarizes the recorded scope for New Hampshire (RSA, chapter 357-D (New Motor Vehicle Arbitration)). Eligibility, deadlines and notice requirements depend on the law and applicable coverage; read the state conditions below, including used-vehicle conditions where relevant.

What it covers

Passenger cars, light trucks up to 11,000 lb, motorcycles, off-highway recreational vehicles (OHRVs) and snowmobiles, bought or leased (2 years or more) in New Hampshire, with a defect covered by the maker's warranty that substantially impairs use, market value or safety.

Rights period: The defect must appear during the maker's express warranty (it lasts as long as that warranty says). The case must be started within 1 year after the later of: the end of the warranty or the maker's final repair attempt (RSA 357-D:11).

When it is presumed a lemon

Three repairs of the same defect during the warranty without fixing it, or 30 cumulative business days out of service (RSA 357-D:3, VII). Each attempt must be on a written repair order; the dealer cannot refuse to give you one. Then you notify the maker in writing, on the official form, and the maker gets one final chance to repair.

The presumption does not replace the other requirements. Check the official conditions and procedure for your situation.

The process

In the notice you choose the maker's dispute program or the state Board; the choice is exclusive. The Board charges the consumer $50, holds the hearing within 40 days (extendable by 30) and decides within 30 days after. Its decision can be appealed to Superior Court within 30 days.

Who handles it: New Hampshire Motor Vehicle Arbitration Board (adscrita al DMV).

Hotline: (603) 227-4385 · lemonlaw@dos.nh.gov.

Keep the repair historyAsk for the repair order with date, mileage, complaint and work done. Check the official procedure for the required notice, delivery method and timing. Documentation helps explain what happened; it does not determine eligibility by itself.

What you get if you win

Replacement with a comparable new car or a refund, at the consumer's choice: the full contract price, whatever you were given for the car you traded in and your down payment, license and registration fees, finance and credit charges, and incidental and consequential damages, minus a use offset (price × miles before the first repair attempt ÷ 100,000; for a motorcycle, snowmobile or OHRV the divisor is 20,000 if the engine is 250 cc or smaller and 40,000 if it is larger) (RSA 357-D:3, V). The maker pays within 30 days of the decision.

What it does not cover

Defects from accident, abuse, neglect or unauthorized modifications; mopeds and tractors; government vehicles; vehicles over 11,000 lb; and any non-passenger vehicle that does not have 4 wheels, other than the motorcycles, OHRVs and snowmobiles the law names (RSA 357-D:2, X); buyers for resale; consumers who stopped paying the loan or lease (unless the maker is at fault). Dealers are not liable under this law, except for their own written warranty.

I bought used: what do I have left

More than it seems, even if it isn't the lemon law:

Keep paper from day oneRepair orders, messages with the seller, the original listing (screenshot), the Buyers Guide, the contract. Keep copies to explain what happened and check the applicable procedure.

Keep the records; check the official process

A report or saved record does not replace the agency’s documents, required procedures or legal advice for your situation.

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Understand the report levels

Specifications, market signals and listing history have different scopes. Compare the levels and available-data limits before choosing a report.

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Sources

This guide informs; it is not legal or financial advice, nor an offer, quote or appraisal. Every figure carries its source and date; check it is still current before you decide.

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