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Oregon paperwork · Guide for Oregon

Oregon's lemon law and your rights as a buyer

What the lemon law protects, what it doesn't, and what rights you keep when you buy used. With the state's exact deadlines.

6 min read·State-data source checkpoint: ·ES / EN·Sources: ORS 646A.400 a 646A.418
Warning lights lit on a car dashboard
Photo: Shixart1985 · CC BY 2.0

This guide summarizes the recorded scope for Oregon (ORS 646A.400 a 646A.418). Eligibility, deadlines and notice requirements depend on the law and applicable coverage; read the state conditions below, including used-vehicle conditions where relevant.

What it covers

New passenger vehicles, bought or leased for personal, family or household use, bought in Oregon or bought elsewhere and registered in Oregon, with a warranty defect that substantially impairs use, value or safety. It also protects someone who receives the car while the express warranty is still running. Motorcycles and self-propelled motor homes are included: the law sets its own use-allowance math for each (ORS 646A.404(3)).

Rights period: 2 years from original delivery or 24,000 miles, whichever comes first. Each defect must be reported to the maker or dealer within that period.

When it is presumed a lemon

Three or more unsuccessful repair attempts for the same defect; or 30 cumulative calendar days out of service (60 for motor homes); or one attempt plus a final attempt if the defect can cause death or serious injury. Always with direct written notice to the maker and a chance to fix it.

The presumption does not replace the other requirements. Check the official conditions and procedure for your situation.

The process

If the maker has an informal dispute program that complies with 16 CFR 703 and told you about it, you must use it first; its decision binds the maker but not you. After that, sue in court within one year after the 2-year period or the 24,000-mile period ends, whichever ends first (ORS 646A.416). If the court finds the maker did not act in good faith, it must award you up to 3 times the damages (up to $50,000 extra), and it may award attorney fees, expert witness fees and costs (ORS 646A.412). Oregon has no state arbitration board: DOJ points you to the Oregon State Bar lawyer referral service, 503-684-3763 or 1-800-452-7636 toll-free in Oregon.

Who handles it: Oregon Department of Justice — Consumer Protection (no hay junta estatal de arbitraje).

Hotline: 1-877-877-9392 (línea del consumidor del Attorney General, gratuita).

Keep the repair historyAsk for the repair order with date, mileage, complaint and work done. Check the official procedure for the required notice, delivery method and timing. Documentation helps explain what happened; it does not determine eligibility by itself.

What you get if you win

Replacement with a new vehicle, or a refund of the full purchase or lease price plus collateral charges (taxes, title, registration, financing), minus a reasonable allowance for use.

What it does not cover

Used cars outside the warranty period; defects that do not substantially impair use, value or safety; defects from abuse, neglect or unauthorized modifications; the living quarters of motor homes (flooring, plumbing, appliances, furniture, roof air conditioning and audio-visual equipment); vehicles bought for resale; and trailers, campers and towable RVs, because they do not move under their own power and are not a “motor vehicle” (ORS 801.360 and 646A.400). It gives no claim against the dealer, only against the maker, with one exception: the dealer does answer for failing to give you the Lemon Law Buyback notice (ORS 646A.405 and 646A.414).

I bought used: what do I have left

More than it seems, even if it isn't the lemon law:

Keep paper from day oneRepair orders, messages with the seller, the original listing (screenshot), the Buyers Guide, the contract. Keep copies to explain what happened and check the applicable procedure.

Keep the records; check the official process

A report or saved record does not replace the agency’s documents, required procedures or legal advice for your situation.

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Understand the report levels

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Sources

This guide informs; it is not legal or financial advice, nor an offer, quote or appraisal. Every figure carries its source and date; check it is still current before you decide.

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