Travel company ceases trading after 15 years - what it means for customers

Travel Bespoke Ltd, a UK travel company based in Midhurst, has ceased trading after 15 years, affecting customers. It operated under Chalet Bespoke, Ski Bespoke, and Spa Bespoke before closing as an ATOL holder, according to the Civil Aviation Authority protection scheme. ATOL protects customer money and guarantees refunds for future bookings or assistance to complete a holiday and return home if a provider collapses. ATOL does not cover medical expenses, delays, or lost luggage. Travel Bespoke advertised bespoke luxury ski experiences across Austria, France, Italy, Switzerland, Canada, and the USA. Despite the closure, Companies House still lists the business as active, and its associated websites are shut. Customers should consult ATOL for protection guidance and next steps.