Travel company ceases trading after 9 years with flights and holidays at risk

Trav Expert Limited, the UK travel company behind Best4trips, Travel Crew, and Air Waay, has ceased trading after nine years, placing flights and holidays at risk for thousands of customers. The firm ceased trading as an ATOL holder on May 21, a status that leaves consumer protections through the government-backed scheme in question. ATOL stresses that bookings with accommodation-only packages or non-flight components are not covered, and travelers should verify the type of booking on their certificate. Those with ATOL-protected packages for travel after May 21 should contact the airline to confirm ticket validity and understand potential rebooking and direct-payment options. Customers who paid Trav Expert directly by credit card are not eligible to claim ATOL refunds; instead they must seek refunds or chargebacks from their card issuer or travel insurer. ATOL advises checking the certificate holder’s name and following its claims guidance for refunds on protected packages. If your certificate shows Trav Expert Limited, you should contact the listed ATOL holder to understand coverage, while unprotected components may require separate arrangements with suppliers. The company’s branding spans destinations such as Sydney, the Maldives, New York, Dubai, Barcelona, Bangkok, Amsterdam, Auckland, and Barbados.