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California paperwork · Guide for California

California's lemon law and your rights as a buyer

What the lemon law protects, what it doesn't, and what rights you keep when you buy used. With the state's exact deadlines.

6 min read·State-data source checkpoint: ·ES / EN·Sources: Song-Beverly Consumer Warranty Act, Cal. Civ. Code §§ 1793.2 and 1793.22 (Tanner Consumer Protection Act)
Warning lights lit on a car dashboard
Photo: Shixart1985 · CC BY 2.0

This guide summarizes the recorded scope for California (Song-Beverly Consumer Warranty Act, Cal. Civ. Code §§ 1793.2 and 1793.22 (Tanner Consumer Protection Act)). Eligibility, deadlines and notice requirements depend on the law and applicable coverage; read the state conditions below, including used-vehicle conditions where relevant.

What it covers

The Department of Consumer Affairs lists as covered: cars, pickup trucks, vans and SUVs; the chassis, chassis cab and drive train of a motor home; dealer-owned vehicles and demonstrators; and vehicles bought or leased for personal, family or small-business use (fleet under 5 vehicles and under 10,000 lb). They must come with the manufacturer's new-vehicle warranty; a used car counts if that warranty was issued with the sale. The defect must be covered by the warranty and substantially impair use, value or safety. The Attorney General adds that a full-time active-duty member of the Armed Forces stationed or residing in California at the time of purchase or lease is protected even if the vehicle was bought or registered outside California.

Rights period: The presumption applies if the problem first occurs within 18 months or 18,000 miles from delivery, whichever comes first. Beyond that the law still applies while the manufacturer's warranty lasts, but without the presumption.

When it is presumed a lemon

Four or more unsuccessful attempts to repair the same problem; or two or more attempts if the defect could cause death or serious injury; or more than 30 total days in the shop for warranty problems. If the manual or warranty requires it, you must notify the manufacturer in writing.

The presumption does not replace the other requirements. Check the official conditions and procedure for your situation.

The process

There are three paths today, depending on the manufacturer. 1) Manufacturers who opted into AB 1755 / SB 26: a 30-day written notice before suing, fixed response deadlines, and binding arbitration only over attorney's fees. 2) Manufacturers with a free state-overseen arbitration program (the Department of Consumer Affairs' ACP): to invoke the presumption you must request that arbitration if one exists, and you can accept or reject the arbitrator's decision; decisions typically come within about 40 days. 3) If the maker has no program, there is New Motor Vehicle Board mediation or a court case. The Department of Consumer Affairs publishes which manufacturers are on which path.

Who handles it: California Department of Consumer Affairs — Arbitration Certification Program (ACP); New Motor Vehicle Board (mediación).

Hotline: ACP (916) 574-7350 · DCA 800-952-5210 · New Motor Vehicle Board (916) 445-1888.

Keep the repair historyAsk for the repair order with date, mileage, complaint and work done. Check the official procedure for the required notice, delivery method and timing. Documentation helps explain what happened; it does not determine eligibility by itself.

What you get if you win

Replacement or refund of the price, at the consumer's choice. The manufacturer must act promptly. The repurchased car is branded "Lemon Law Buyback" with a door decal.

What it does not cover

Used cars without the manufacturer's new-vehicle warranty; defects from unauthorized or unreasonable use; fleets of 5 or more vehicles or 10,000 lb or more; the living quarters of motor homes (only chassis and drivetrain are covered).

I bought used: what do I have left

More than it seems, even if it isn't the lemon law:

Keep paper from day oneRepair orders, messages with the seller, the original listing (screenshot), the Buyers Guide, the contract. Keep copies to explain what happened and check the applicable procedure.

Keep the records; check the official process

A report or saved record does not replace the agency’s documents, required procedures or legal advice for your situation.

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Sources

This guide informs; it is not legal or financial advice, nor an offer, quote or appraisal. Every figure carries its source and date; check it is still current before you decide.

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